Precious insights on trends, best practices and technology, gathered carefully by the Namastay team through our conversations with hospitality industry stakeholders.Discover
Online payment has become essential to be competitive in the hotel industry. But who says online payment also says sensitive data and risk of fraud.
Revenue Management and Yield Management are two strategies that can help you to increase the turnover of your establishment. Although they are similar at first glance, there are significant differences. So what is Revenue Management? What can Yield Management do for you? Let's take a closer look at these two strategies that can help you grow!
To improve your hotel's performance, booking engines, directly integrated into your website, are great allies!
Hotel room reservations via smartphones are exploding: customers have new buying habits, and this is also impacting the hotel sector!
To improve booking rates throughout the year within your establishment, online booking systems can be real allies.
To give your customers the possibility of making direct reservations, online reservation systems are there for you! Integrated into your website, they are a real plus for improving the occupancy rates of your establishment. But then, how do they work? What tricks allow you to maximize the potential of your booking tool? We tell you everything!
In the hotel industry, there are many strategies that help you price your rooms throughout the year. These strategies help you to boost your revenues and maximise your bookings each season. What pricing strategies should you use? Whether it's segment pricing, competitive pricing, cancellation policy pricing, or sales forecasting, we'll take a look at the strategies that can help you grow your business.
The hospitality industry is constantly evolving. To satisfy customers, there are more and more payment methods, saving time and considerable money.
Electronic payment methods are diversifying and are increasingly popular in the hotel industry.
We are excited to let you know that Namastay is releasing a new feature to improve payment security while continuing to increase conversion: Namastay Verify.
In high season, the management of hotel reservations is particularly complicated. Many hotels are faced with a sudden and heavy workload. During this period of the year, organisation must be impeccable for optimising your time.
The Namastay booking tool supports players in the hotel industry towards a better understanding of their universe, and supports their development.
With this tool, the Namastay team carefully collects valuable information on trends in the hospitality world. We know the best practices and technologies that allow you to move forward and progress in your day-to-day business. Our conversations with hospitality industry players have helped us develop an efficient management system that is easy to use by all members of your team.
The data that you collect thanks to Namastay allows you to better understand your customers, their habits, to identify trends related to the seasonality of your activity, and to collect feedback, essential to progress. But that's not all: by offering your customers the possibility of booking directly through your website, you show them that you are at the cutting edge of technology. You provide them with quality service, from the first contact, and start building a solid relationship long before you meet them!With our hotel management system, you can segment your market and your guests, and analyze the structure of your clientele, thanks to demographic data such as age, gender and nationality. This valuable information helps you make informed decisions about your marketing strategy and positively influences long-term sales.
Namastay allows you to increase your short and long term booking rates. Our hotel management system helps you efficiently and easily manage your reservations, without you having to enter or manage them manually. The entire process is automated, so you can focus completely on your customers.
Thanks to the direct bookings allowed through the Namastay tool, you make more profits. Travelers no longer need to go through OTAs or a travel agency to book their stays at your establishment, and you no longer have to pay commissions. This will allow you to maximize the revenue from your reservations.But that's not all: our hotel management tool allows you to support changes in the behavior of customers, who now prefer to book online rather than calling by phone to finalize their reservations. You can direct direct bookings to your own website, and have a clear short, medium and long term vision of your planning: you see which rooms are successful and are booked well in advance, which rooms are less popular, and better understand the impact of seasonality on your revenue.
Online presence is essential if you want to catch the eye of your customers! Thanks to Namastay, you increase the presence of your brand online. Our hotel management software integrated into your website creation tool gives you the possibility of accepting direct online reservations, while developing a user-friendly, ergonomic, fluid and uncluttered website. Your ranking in search engine results will also be boosted, allowing more travelers to discover your hotel when searching online.
Namastay is an essential tool, which accompanies hotels of all sizes in their organization every day. Our hotel management system manages your daily tasks: it not only supports you in the booking phase, but also helps you simplify your administrative tasks. This tool represents a valuable support, allowing you to carry out your daily operations with peace of mind, and to have all the keys to improving the overall customer experience: from the reservation, to the comments left online at the end of the stay. , through the reception, the entry of cancellations, the creation of your daily agenda or the invoicing, your hotel management software plays a central role in improving the experience offered by your brand.
The functionalities present in the Namastay tool have all been designed for one and only purpose: to allow you to manage your hotel more easily in a particularly competitive international economic context.
Pricing your rooms correctly is key to succeeding in this competitive industry. With Namastay, implement an effective revenue management strategy. Using innovative pricing tools, you create a flexible pricing strategy for each of your rooms. You adapt the rates according to the season, the type of room, the prices charged by the competition, the discount codes you offer, the packages, the time when the room is reserved (last minute or reservation well in advance )… You will be able to maximize the revenue generated per room, at all times!
Hotel management systems allow you to avoid double bookings and overbookings. Thanks to the automation of tasks, you also avoid errors when reception staff enter important customer data, such as name, email address, passport details, card numbers… You benefit from more reliable business data and reports, which will effectively serve your future communication campaigns.All these details help you to offer a better experience to your customers, who save precious time when they book their room within your establishment. Your staff, on the other hand, has more time to focus on important tasks, such as reception and customer satisfaction!